📞 Customer Care

We're here to help! Find answers to your questions and get the support you need.

Quick Links for the Above

• Ship & Returns
• Refund Policy
• Terms of Service
• Payments
• Privacy Policy
• Frequently Asked Questions
• Get In Touch
• Order Tracking
• Rewards
• Discounts
• HELP DESK

Contact Us

Email: support@fernstz.shop

Phone: +91-9011639018

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST

Response Time: We typically respond within 12 hours

Shipping Information

We offer fast and reliable shipping across India:

• Standard Shipping: 3-5 business days
• Express Shipping: 1-2 business days
• Free Shipping: On orders 

Returns & Exchanges

Not satisfied with your purchase? We offer:

• 5-day return policy
• Free returns on defective items
• Easy exchange process
• Make A Return

Frequently Asked Questions

Find quick answers to common questions:

• Payment Methods
• What is FERNSTZ.SHOP?
• 🪪 Our Profile
• 🏢 About Us
• Smart Customer Support Made Simple ?

Size Guide

Find your perfect fit with our comprehensive size guides:

• T-Shirts Size Guide

Track Your Order

Stay updated on your order status:

• View order history
• Accounts Login ( Requires Login )

Still Need Help?

Can't find what you're looking for? Our customer care team is ready to assist you!