Privacy Policy

Last updated: September 24, 2025

FERNS TECHZONE PVT LTD (“FERNSTZ.SHOP”, “we”, “our”, “us”) operates this website, www.fernstz.shop (the “Site”). This Privacy Policy explains how we collect, use, and share your personal information when you visit, browse, or make a purchase on our Site.

1. Personal Information We Collect

Device Information
When you visit the Site, we automatically collect details about your device, including your browser type, IP address, time zone, and cookies installed on your device. We also track the pages you view, referring websites, and how you interact with the Site.

Order Information
When you place or attempt to place an order, we collect:

  • Name
  • Billing and shipping addresses
  • Payment details (credit/debit card, UPI, COD, or other methods)
  • Email address
  • Phone number
  • Together, this is referred to as “Personal Information.”

We use cookies, log files, pixels, and similar technologies to gather this data. You can learn more about cookies and how to disable them here: www.allaboutcookies.org.

2. How We Use Your Personal Information

We use your Personal Information to:

  • Process and fulfill orders (including shipping and payment processing).
  • Communicate with you regarding orders, support, or marketing (as per your preferences).
  • Screen for fraud and potential risks.
  • Improve and optimize our Site’s performance and customer experience.
  • Provide relevant advertising and promotional offers.

3. Sharing Your Personal Information

We share your Personal Information only as necessary:

  • Shopify powers our online store. Learn more here: Shopify Privacy.
  • Analytics tools such as Google Analytics help us understand customer behavior. Learn more: Google Privacy. You can opt out at Google Analytics Opt-out.
  • Legal compliance: We may disclose information if required by law, regulation, subpoena, or lawful request.

4. Behavioural Advertising

We use your information to show you targeted ads or marketing. You can opt out of interest-based ads via:

5. Do Not Track

Our Site does not change data collection practices when receiving a “Do Not Track” signal from your browser.

6. Your Rights

If you are based in the European Union or similar jurisdictions, you may:

  • Request access to your personal data.
  • Ask us to correct, update, or delete your data.
  • Withdraw consent for marketing at any time.

Please note: your information may be transferred outside your country (e.g., to Canada or the U.S.).

7. Data Retention

We retain Order Information for our records unless you request deletion.

8. Changes

We may update this Privacy Policy to reflect changes in practices, legal requirements, or operational needs. Updates will always be posted here.

9. Contact Us

If you have questions, complaints, or requests regarding this Privacy Policy, please contact us:

📧 Email: info@fernstz.shop
📍 Address: JM VILLA, Siolim, Goa – 403517, India